Has the democratisation of dining out finally, irrevocably crowned the customer as king? Is that a good thing, or do you prefer the more established approach where everyone knows their place? ...
Full Story: The customer is dead; long live the king; guardian.co.uk
Experience is what you got by not having it when you need it. ~Author Unknown(*) QuoteGarden.com
Scene from our Café des Artistes, a few years ago: a group of people was being led to a table on the mezzanine, when, all of a sudden, one of the women gets a tight grip on the handrail ...
Full Story: Getting Good Service: Insiders Spill; theatlantic.com
Image by ockstyle via Flickr
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